Registration for the Wednesday sessions at the Delta Marriot Toronto Airport is available for $99 and is not included in the virtual appointment registration.
All times are listed in Eastern Standard Time (UTC-05:00).
10:00 – 12:00
OMCA Board of Directors Meeting
13:00 – 13:15
13:15 – 14:00
The Road to Recovery for Group Travel Speaker TBA Discover what forecasting data tells us about the future of the group tourism industry in coming months and years. When will the demand for travel meet pre-pandemic levels? What are travellers expecting from tourism operators? How can the government support our recovery? Find out what the evidence tells us and how we can meet the needs of the post-pandemic traveller.
14:00 – 14:30
14:30 – 15:15
How Innovations Have Established the New Norm of Travel Speaker TBA Throughout the pandemic, tourism operators have had to adapt their services repeatedly to meet the frequent changes in health protocols, to keep staff and travellers safe, and to maintain the highest attainable level of traveller confidence. With travel and tourism finally bouncing back, we can be certain that it will not look the same as it did two years ago. Find out which changes are here to stay and learn about the innovations that stood out amongst the rest with their creativity and ingenuity.
15:15 – 15:45
15:45 – 16:30
What the Land Border Regulations Mean for Tourism Operators Speaker TBA Hear from experts on the current regulations of cross-border travel and what that means for our industry. We will discuss the typical experience for travellers and operators before their trip, at the border, on the other side, and returning home. Find out what your guest’s experience is and how to make things as smooth as possible for them.