Full Marketplace Schedule

Schedule is posted in Eastern Standard Time (EST). Schedule details are subject to change without notice.

Sellers can register for virtual if they are unable to attend in person. Buyers attending in-person will also attend virtual appointments.

Monday, November 8th (Virtual Only)

9:00 am - 9:15 amLogin and Set Up
9:15 am - 11:30 amVirtual Appointment Block A
11:30 am - 11:45 amMorning Break
11:45 am - 2:00 pmVirtual Appointment Block B

Sunday, November 13

9:00 am - 12:00 amBoard of Directors Meeting
(Invitation Only)
12:00 pm - 5:00 pmTour Operator Meeting
Sponsored by: St.Jacobs/Waterloo Region
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2:00 pm - 5:30 pmSeller Orientation
2:00 pm - 7:00 pmRegistration Open
5:30 pm - 6:30 pmTour Operator Reception
Sponsored by: Access Marketing
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7:00 pm - 10:00 pmSunday Networking Reception
Sponsored by: Niagara Parks & Niagara Falls Tourism
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Monday, November 14

8:00 am - 8:45 amOperator Breakfast
Sponsored by: Destination Northern Ontario
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8:00 am - 6:00 pmRegistration Open
8:30 am - 11:45 amSeller Orientation
9:00 am - 9:45 amCoach Session:
Intercity Bus Fleet Electrification
Sponsored by: Prevost
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9:00 am - 12:00 pmMarketplace Appointments: DMOs, Tour Services, Receptive Operators
10:00 am - 10:45 amCoach Session:
USA & Canada Policy Discussion
Sponsored by: Prevost
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10:15 am - 11:30 amSupplier Session (Non-DMO):
Supplier Member Brainstorm
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11:00 am - 12:00 pmCoach Session:
Dynamic Pricing in the Motor Coach Industry
Sponsored by: Prevost
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12:00 pm - 1:15 pmAll-Delegate Lunch
Sponsored by: MCI
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1:30 pm - 2:30 pmCoach Operator Session:
Service Excellence Training for Drivers
Sponsored by: Prevost
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1:30 pm - 5:30 pmSeller Orientation
1:30 pm - 5:30 pmMarketplace Appointments: DMOs, Tour Services, Receptive Operators
1:30 pm - 2:30 pmSupplier Session (Non-DMO):
Sustainable Tourism
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2:45 pm - 3:45 pmCoach &
Supplier Session:

Know Your Worth: Economic Data of the Motor Coach Sector
Sponsored by: Prevost
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4:00 pm - 5:30 pmWajax Social
Coach Operators Only
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5:30 pm - 6:15 pmTour Operator Reception
Buyers Only
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7:00 pm - 10:00 pmMonday Evening Networking Event
Sponsored by: Greg Frewin Theatre
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Tuesday, November 15

8:00 am - 8:45 amOperator Breakfast
Sponsored by: Tourism Windsor Essex Pelee Island
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8:00 am - 6:00 pmRegistration Open
8:30 am - 11:45 amSeller Orientation
9:00 am - 11:50 amMarketplace Appointments:
Accommodations, Attractions, Retail & Food Services, Other
9:30 am - 10:30 amCoach Operator Session
Regulatory Roundtable with Transport Canada and MTO
Sponsored by: Prevost
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10:15 am - 11:30 amSupplier Session (DMOs):
Supplier Member Brainstorm
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10:45 am - 11:45 amCoach Operator Session:
Leveraging Technology to Grow Your Bottom Line
Sponsored by: Prevost
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12:00 pm - 1:15 pmAll-Delegate Lunch
Sponsored by: Ottawa Tourism
1:30 pm - 2:30 pmCoach Operator Session
Best Practices: Fuel Saving Strategies and Technology
Sponsored by: Prevost
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1:30 pm - 5:30 pmSeller Orientation
1:30 pm - 5:30 pmMarketplace Appointments:
Accommodations, Attractions, Retail & Food Services, Other
1:30 pm - 2:30 pmSupplier Session (DMOs):
Know Your Worth: Economic Data of the Group Travel Sector
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2:45 pm - 3:45 pmSupplier Session (DMOs):
Sustainable Tourism
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2:45 pm - 3:45 pmCoach Session
Crossing the Border Post-COVID: Advanced Passenger Information and Pre Clearance
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5:30 pm - 8:30 pmDine-Around
Host Clients for Dinner in Niagara Falls!
8:30 pm - 11:30 pmParty With A Purpose
Buy your tickets today!
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Wednesday, November 16

8:00 am - 8:45 amOperator Breakfast
Sponsorship Available
8:00 am - 5:00 pmRegistration Open
9:00 am - 11:50 amMarketplace Appointments: Accommodations, Attractions, Retail & Food Services, Other
12:00 pm - 1:15 pmAll-Delegate Lunch
Sponsorship Available