| MONDAY | TIME | ITEM | LOCATION |
| Monday, November 3rd | 10:00 AM – 12:00 PM | OMCA Board of Directors Meeting | |
| Monday, November 3rd | 2:00 PM – 6:00 PM | Registration Desk Open | |
| Monday, November 3rd | 12:00 PM – 1:00 PM | Lunch & Welcome (Tour Ops Only) | |
| Monday, November 3rd | 12:15 PM – 12:45 PM | TICO Update (Tour Ops Only) | |
| Monday, November 3rd | 1:00 PM – 2:00 PM | Coach Operator Council Meeting | |
| Monday, November 3rd | 1:00 PM – 1:30 PM | Waterloo Greeting and Partner Intros (Tour Ops Only) | |
| Monday, November 3rd | 1:30 PM – 2:15 PM | Destination Ontario (Tour Ops Only) | |
| Monday, November 3rd | 2:15 PM – 3:45 PM | Local Showcase (Tour Ops Only) | |
| Monday, November 3rd | 4:00 PM – 5:00 PM | Session TBD (Tour Ops Only) | |
| Monday, November 3rd | 5:00 PM – 5:30 PM | New Seller Onsite Orientation | |
| Monday, November 3rd | 5:00 PM – 6:00 PM | Operator Reception – Sponsored by Access Marketing | |
| Monday, November 3rd | 7:00 PM – 10:00 PM | Opening Night Reception – Sponsored by Tourism Vaughan | |
| TUESDAY | TIME | ITEM | |
| Tuesday, November 4th | 7:30 AM – 8:15 AM | Breakfast (all delegates) – Sponsored by Destination Northern Ontario | |
| Tuesday, November 4th | 7:30 AM – 6:00 PM | Registration Desk Open | |
| Tuesday, November 4th | 8:00 AM – 6:00 PM | Members Lounge | |
| Tuesday, November 4th | 8:00 AM – 12:00 PM | Artisan Market | |
| Tuesday, November 4th | 8:30 AM – 12:00 PM | Marketplace Appointments | |
| Tuesday, November 4th | 8:30 AM – 10:30 AM | Connections Cafe | |
| Tuesday, November 4th | 9:15 AM – 10:15 PM | Coach Op Session #1 | |
| Tuesday, November 4th | 10:30 AM – 11:30 AM | Supplier Session #1: Experiential Tourism | |
| Tuesday, November 4th | 10:30 AM – 11:30 AM | Coach Op Session #2 | |
| Tuesday, November 4th | 12:00 PM – 1:00 PM | Lunch sponsored by MCI | |
| Tuesday, November 4th | 1:15 PM – 5:45 PM | Marketplace Appointments | |
| Tuesday, November 4th | 1:30 PM – 2:30 PM | Coach Op Session #3 | |
| Tuesday, November 4th | 2:00 PM – 3:00 PM | Supplier Session #1 | |
| Tuesday, November 4th | 3:00 PM – 5:00 PM | Connections Cafe | |
| Tuesday, November 4th | 3:00 PM – 4:00 PM | Coach Op Session #4 | |
| Tuesday, November 4th | 4:00 PM – 5:30 PM | Coach Operator Social | |
| Tuesday, November 4th | 6:55 PM | Bus Departure | |
| Tuesday, November 4th | 7:00 PM – 10:00 PM | Evening Event hosted by Destination Markham | |
| WEDNESDAY | TIME | ITEM | |
| Wednesday, November 5th | 7:30 AM – 8:15 AM | Breakfast (all delegates) – Sponsored by Explore Waterloo Region | |
| Wednesday, November 5th | 7:30 AM – 6:00 PM | Registration Desk Open | |
| Wednesday, November 5th | 8:00 AM – 6:00 PM | Members Lounge | |
| Wednesday, November 5th | 8:00 AM – 6:00 PM | Artisan Market | |
| Wednesday, November 5th | 8:30 AM – 10:30 AM | Connections Cafe | |
| Wednesday, November 5th | 8:30 AM – 12:00 PM | Marketplace Appointments | |
| Wednesday, November 5th | 10:15 AM – 11:15 AM | Coach Operator Session #4 | |
| Wednesday, November 5th | 9:00 AM – 10:00 AM | Coach Operator Session #5 | |
| Wednesday, November 5th | 10:30 AM – 11:30 AM | Supplier Session #2 | |
| Wednesday, November 5th | 10:30 AM – 11:30 AM | Coach Operator Session #6 | |
| Wednesday, November 5th | 12:00 PM – 1:00 PM | Lunch – Sponsored by I Love NY | |
| Wednesday, November 5th | 1:15 PM – 5:45 PM | Marketplace Appointments | |
| Wednesday, November 5th | 1:30 PM – 2:30 PM | Coach Operator Session #7 | |
| Wednesday, November 5th | 2:00 PM – 3:00 PM | Supplier Session #2 | |
| Wednesday, November 5th | 2:30 PM – 3:30 PM | Coach Operator Session #8 | |
| Wednesday, November 5th | 3:00 PM – 5:00 PM | Connections Cafe | |
| Wednesday, November 5th | 3:30 PM – 4:00 PM | Coach Operator Session | |
| Wednesday, November 5th | 6:30 PM – 8:30 PM | Dine Around – Free Evening | |
| Wednesday, November 5th | 8:25 PM | Shuttle Departs | |
| Wednesday, November 5th | 8:30 PM – 11:00 PM | Party With a Purpose *Ticketed Event | |
