OMCA Webinar Archives

If you missed one of our webinars or simply want to watch it again, you can find the recording and any applicable documents below.


September 2021


OMCA Member Town Hall

An update from the OMCA President on the association’s imperatives and it’s advocacy efforts. William Hogg of Destination Sherbrook shares an illustrated example of how Quebec citizens and out of province visitors can show their proof of vaccination on tours throughout Quebec.
Click Here to Watch the Recording


August 2021


Advocacy & Grassroots Know-How

Hear from Madison Simmons at TIAC on how grassroots campaigns work and why they are effective. Learn about Canada’s tourism recovery plan and how you can help advocate locally with your electoral candidates.
Click Here to Watch the Recording

Coach and Tour Operator Updates

Ray Cherrey, Safety and Regulatory Affairs Strategist at OMCA/MCC, provides an update on issues and regulations affecting motor coach and group tour operators.
Click Here to Watch the Recording


Labour Market Update with Tourism HR

Even before the pandemic, the tourism sector faced labour shortages. While COVID introduced new challenges, it also amplified labour challenges that existed long before the pandemic. This webinar will look at the industry’s short, medium, and long-term staffing challenges, and Tourism HR Canada’s efforts to ensure Canada has a world-leading tourism workforce. 
Click Here to Watch the Recording
Click Here to View the Presentation (PDF)

Helpful links from this webinar:


July 2021


Safe Travels Stamp and Tourism Recovery

We hear from Maxine Morrell-West and Carol Greenwood of the Tourism Industry Association of Ontario (TIAO) about the Safe Travels Stamp program and how the efforts of Ontario’s tourism associations are helping the tourism industry moves through recovery.
Click Here to Watch the Recording
Click Here to View the Presentation

Helpful links from this webinar:


Termination and Severance Obligations in Covid Times

Listen to Catherine Phelps and Lisa Goodfellow of Miller Thomson as they review temporary layoff and termination obligations, the constructive dismissal debate, the latest case law, and solvency issues.
Click Here to Watch the Recording
Click Here to View the Presentation


How Undue Hardships Affect Employers Rights re: Vaccine Requirements

Elizabeth Keenan from Mathews, Dinsdale & Clark LLP | Ius Laboris Canada | Global HR Lawyers provides an overview of the legal implications behind mandatory vaccination policies, human rights issues, undue hardship to employers, and her recommendations for employers looking to implement a mandatory vaccine policy of their own.
Click Here to Watch the Recording

June 2021


COVID Protocols in the Workplace

Inna Koldorf, Partner at Miller Thomson, discusses workplace-related issues, including:

  • Can vaccinations be required of employees and passengers?
  • How to deal with mask refusals;
  • An update on the new paid sick days; and
  • Remote work issues.

Click Here to Watch the Recording
Click Here to View the Presentation


May 2021


Presentations for NFI and Prevost – May 6th

Prior to our Buses and Beverages social, representatives from NFI and Prevost presented their best products to keep motor coach passengers safe and healthy.

Click Here to Watch the Recording


April 2021


Roundtable with Waterloo Region – April 8

What do the Blues, Rolling Stones, and Cher have to do with Waterloo Region? This presentation from Waterloo Region and their partners, TheMuseum, Stroll Walking Tours, Fashion History Museum, and the brand-new Hampton Inn, St. Jacobs will tell all!

Click Here to Watch the Webinar



March 2021


Social Media: Part 2 – March 18

In this follow-up to our beginner webinar from February, Eric Forrest will expand on how to improve engagement, how to develop an online brand and provide some insight into the tools that can help members create and post content. If you missed the first webinar in February, you can scroll down to the February 18th webinar and view the recording as well as the pdf presentation.

Click Here to Watch the Webinar


OMCA Roundtable – March 4

This OMCA Roundtable features Ottawa Tourism staff and the Ottawa Tourism members. Learn what is new for 2021, what has changed, and what is consistent from before. Listen to the short updates, ask questions, and see the faces of the contacts from Canada’s Capital.

Click Here to Watch the Webinar


February 2021


Social Media Basics February 18

This beginner’s training is intended for those with little knowledge about how to use social media platforms – there is a more advanced webinar on March 18th. This webinar will discuss what social media is, why your business needs it, an overview of the top platforms, and how to use them to connect to your clientele.

Click Here to Watch the Webinar
Click Here to view the PDF presentation

Applicability of HST and the definition of “Continuous Journey” February 9

Presenters: Ron Choudhury & Colleen Ma, Partners with Miller Thomson LLP
The CRA’s definition of continuous journey may not accurately reflect industry practices. This webinar looks at real-life scenarios where the applicability of HST should apply based on CRA’s current “continuous journey” definitions.

Click Here to Watch the Webinar
Click Here to view the PDF Presentation


January 2021


Workplace Violence and Harassment Training January 27

Zeinab Yousif, Partner at Miller Thomson LLP, explains the Workplace Harassment and Violence Prevention Regulations (in effect Jan. 1, 2021) including requirements for employers to conduct risk assessments, prepare a workplace harassment and violence prevention policy, employee training, providing information about support measures, and engaging in the resolution and, where required, investigation process.

Click Here to Watch the Webinar
Click to View the PDF Presentation


December 2020


Year-End All-Member Townhall December 10

Updates from the 3 new council chairs; Marc Laplante (Coach Operator), Julie Gagnon (Tour Operator) and Wes Brown (Supplier).

Click Here to Watch the Webinar


October 2020


Coach Operator and Tour Operator Townhall October 15

Click to Watch the Webinar


August 2020


A Conversation with Labour Lawyer
on COVID Induced Layoffs – August 17

Click to Watch the Webinar

A Conversation on School Buses during COVID – August 13

Click to Watch the Webinar
View the presentation slide deck


July 2020



A Conversation about COVID-19 Considerations: Risks and Mitigation Measures – July 30

Click to Watch the Webinar
View Andrew Buck’s Presentation

A Conversation With Hotels and Restaurants – July 23

Click to Watch the Webinar
Helpful links from this webinar:

A Conversation With Theatres and Attractions – July 16

Click to Watch the Webinar

A Conversation With DMOs- July 9

Click to Watch the Webinar

A Conversation With Prevost – July 7

Click to Watch the Webinar
View the Presentation


June 2020


A Conversation With Tour Operators – June 18

Click to Watch the Webinar

A Conversation With Coach Operators – June 11

Click to Watch the Webinar