If you missed one of our webinars or simply want to watch it again, you can find the recording and any applicable documents below.
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William Hogg, Business Development Executive with GreenStep, speaks to the growing importance of sustainability in the tourism sector. This session will enable attendees to learn more about the basics of sustainable tourism – the whys and hows – along with an overview of the services provided by GreenStep. In addition to the GreenStep’s certification for businesses and destinations, recognized by the Global Sustainable Tourism Council (GSTC), the company offers a full range of services and tools adapted to the North American tourism industry, such as self-diagnostics, business strategies and action plans, carbon footprint assessments, life-cycle analyses, etc.
Kelly Fields from Fields Trips joins the session to speak about her certification experience and implementing sustainability from a tour operator perspective. Participants will leave the session with some basic guidance on how to start their sustainability journeys.
OMCA Tour Operators answer questions from suppliers and other OMCA members about the current experience planning trips, the struggles encountered and ways that suppliers can support their efforts and drive more groups to their areas.
Join the OMCA team for an update on our 2024 focus. This webinar is for members only – registration is required.
In partnership with Alternative Sales Strategies, starting in 2024, OMCA is launching ‘Group Strategies’ – a consulting arm of the association that can assist you in building customized destination development group strategies and targeted plans to bring more group sales to your destination.
OMCA’s Group Sales Growth Strategies can also help you with tracking economic impact, industry training, research, and developing tools to help make your destination group-oriented and friendly. Take advantage of this opportunity to learn best practices for ensuring the safety and resilience of your destination, fostering sustainable growth in tourism development.
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We are all getting excited to attend OMCA Marketplace on December 11th-13th. Watch this webinar to ensure you are prepared for the best Marketplace experience possible! We covered:
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Whether it’s your first time at OMCA Marketplace or you are looking for a refresher, join us for our online supplier orientation to learn how to make the most of the OMCA Marketplace and what to expect when you’re there.
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A quick tutorial on how to request appointments and what you can do to ensure that you have a valuable appointment schedule. The following was discussed:
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This webinar will assist Marketplace sellers in understanding:
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OMCA along with a panel of experts representing both suppliers and Tour operators walks you through all that is ‘Marketplace’ from start to finish.
CBP One™ is an application from U.S. Customs and Border Protection (CBP), which we use to help streamline trips and ensure that we abide by all CBP rules and regulations. The Bus APIS pilot will examine the effectiveness of a Bus APIS Mobile Application, CBP One Bus Mobile App, for carriers to submit passenger manifest data to CBP prior to arrival. CBP will gather feedback from carriers and CBPOs to improve the application and pre-arrival targeting processes and procedures.
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This new member webinar focuses on what OMCA is, the resources available to you and what all your member benefits entail.
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In this town hall, we have an update from OMCA President, Vince Accardi, on our current advocacy efforts and have a member round table as we hear about how group travel business is looking across North America!
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In this town hall, we are joined by Destination Ontario and the Tourism Association of Ontario as we provide updates and discussions on the Ministry of Education’s Guidance on Field Trips, Ontario’s Re-Opening, and Ontario’s tax credit.
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Click here to view OMCA’s motor coach safety video (YouTube)
Click here to view Destination Ontario’s Discover Together video (YouTube)
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What should an employer do when a worker is determined to be medically fit for work but refuses to return to work? Jason Mandlowitz, President of Mandlowitz Consulting and Paralegal Services in London, Ontario, identifies the red flags surrounding WSIB claims and provides strategies on how to deal with complex and complicated claims.
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Contact Jason directly at jem@mandlowitz.com if you have any specific questions not answered in this webinar.
An update on OMCA’s advocacy focuses, imperitives, a marketplace update, funding opportunities for members, capacity limits, and discussion about members getting back on the road!
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An update from the OMCA President on the association’s imperatives and it’s advocacy efforts. William Hogg of Destination Sherbrook shares an illustrated example of how Quebec citizens and out of province visitors can show their proof of vaccination on tours throughout Quebec.
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Hear from Madison Simmons at TIAC on how grassroots campaigns work and why they are effective. Learn about Canada’s tourism recovery plan and how you can help advocate locally with your electoral candidates.
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Ray Cherrey, Safety and Regulatory Affairs Strategist at OMCA/MCC, provides an update on issues and regulations affecting motor coach and group tour operators.
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Even before the pandemic, the tourism sector faced labour shortages. While COVID introduced new challenges, it also amplified labour challenges that existed long before the pandemic. This webinar will look at the industry’s short, medium, and long-term staffing challenges, and Tourism HR Canada’s efforts to ensure Canada has a world-leading tourism workforce.
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Helpful links from this webinar:
We hear from Maxine Morrell-West and Carol Greenwood of the Tourism Industry Association of Ontario (TIAO) about the Safe Travels Stamp program and how the efforts of Ontario’s tourism associations are helping the tourism industry moves through recovery.
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Helpful links from this webinar:
Listen to Catherine Phelps and Lisa Goodfellow of Miller Thomson as they review temporary layoff and termination obligations, the constructive dismissal debate, the latest case law, and solvency issues.
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Elizabeth Keenan from Mathews, Dinsdale & Clark LLP | Ius Laboris Canada | Global HR Lawyers provides an overview of the legal implications behind mandatory vaccination policies, human rights issues, undue hardship to employers, and her recommendations for employers looking to implement a mandatory vaccine policy of their own.
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Inna Koldorf, Partner at Miller Thomson, discusses workplace-related issues, including:
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Prior to our Buses and Beverages social, representatives from NFI and Prevost presented their best products to keep motor coach passengers safe and healthy.
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What do the Blues, Rolling Stones, and Cher have to do with Waterloo Region? This presentation from Waterloo Region and their partners, TheMuseum, Stroll Walking Tours, Fashion History Museum, and the brand-new Hampton Inn, St. Jacobs will tell all!
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In this follow-up to our beginner webinar from February, Eric Forrest will expand on how to improve engagement, how to develop an online brand and provide some insight into the tools that can help members create and post content. If you missed the first webinar in February, you can scroll down to the February 18th webinar and view the recording as well as the pdf presentation.
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This OMCA Roundtable features Ottawa Tourism staff and the Ottawa Tourism members. Learn what is new for 2021, what has changed, and what is consistent from before. Listen to the short updates, ask questions, and see the faces of the contacts from Canada’s Capital.
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This beginner’s training is intended for those with little knowledge about how to use social media platforms – there is a more advanced webinar on March 18th. This webinar will discuss what social media is, why your business needs it, an overview of the top platforms, and how to use them to connect to your clientele.
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Presenters: Ron Choudhury & Colleen Ma, Partners with Miller Thomson LLP
The CRA’s definition of continuous journey may not accurately reflect industry practices. This webinar looks at real-life scenarios where the applicability of HST should apply based on CRA’s current “continuous journey” definitions.
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Zeinab Yousif, Partner at Miller Thomson LLP, explains the Workplace Harassment and Violence Prevention Regulations (in effect Jan. 1, 2021) including requirements for employers to conduct risk assessments, prepare a workplace harassment and violence prevention policy, employee training, providing information about support measures, and engaging in the resolution and, where required, investigation process.
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Updates from the 3 new council chairs; Marc Laplante (Coach Operator), Julie Gagnon (Tour Operator) and Wes Brown (Supplier).
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View the presentation slide deck
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Helpful links from this webinar:
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Click to view MCI’s Presentation (pdf)
Click to view NFI’s Presentation (pdf)
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Helpful links from this webinar: